Putting customer into the heart of decision making

Customer Connect helps businesses understand who their customers are, what their needs and expectations are and how they can better connect with them.

There are many ways to find out about your target market, how to improve their loyalty or even know if a new product will be successful.

Are these some questions you are asking in your business?

  • Who is my target market?

  • Are my customers happy with the service or product we offer?

  • How can I grow my customer base?

  • Does my team know who our target market is?

  • How can I understand if my customer is happy?

  • Will my idea sell or be used?

  • Is my app or website easy to use?

If they are, get in touch with Customer Connect to help answer these and many more questions.

About Customer Connect

Customer Connect is owned by Julia Ord.

Julia is a Customer Experience and Insights professional with an understanding that customer needs to be championed throughout the business to ensure success.

With 20+ years’ experience, Julia can help businesses understand who their customers are, what their needs and expectations are and how they can better connect with them.

Julia lives in South Taranaki with her partner and two children.

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